Shopping Cart

Call Us Now

UK: +44 0117 304 8009

FAQs

You’re right to be concerned about the authenticity of the memorabilia you buy – today’s market is awash with fake collectibles sold by fraudsters. That’s why we go the extra mile to ensure our products are 100% genuine. Every item we sell comes with a Certificate of Authenticity. Your certificate will act as a guarantee that the signed product you are buying is from a bona fide celebrity. Each certificate is stamped with a tamper-proof Park Lane Memorabilia hologram with a unique product number that matches the number on your purchased item. The vast majority of our stock comes from closed signing sessions that the CEO of Park Lane Memorabilia has personally attended and witnessed. Often there will also be photos or videos taken at the time of the signing, and we will always be happy to send these to you for further peace of mind.
You need your prized memorabilia to be displayed in a manner that’s both eye-catching and secure. All our items are offered in frames and cases that radiate style and luxury. Our frames come in three kinds: classic, deluxe and bespoke. Have a favourite frame of your own? That’s fine too: we’ll send you your personally signed photograph in a mount or simply as a photo, and we’ll leave the rest to you. All our photos are high resolution.
You need your memorabilia to get to you fast and damage-free. We take great care to encase all items in the most protective wrapping material on the market to ensure they arrive at their destination in mint condition.
We only work with reputable courier companies, with DHL being our preferred provider. You are also welcome to collect your item in person from our Bristol headquarters.
Credit card and debit card payments on our website are made through PayPal and Stripe. Both systems offer the highest possible grade of payment processing security.
Our aim is to get your order delivered as quickly as possible – that is, often by the next working day to addresses within the UK, and nearly always within two working days (excluding Saturday or Sunday) of receipt of payment. Please allow a further 10 days if you live overseas or if you live in the UK and you have ordered a framed item.
If a product we deliver to you is not as ordered, or is damaged, defective or of incorrect quantity, you should contact us within two working days of delivery. Once you’ve provided us with the original invoice or other proof of purchase, we’ll replace the fault product, or credit the price and delivery charges of that product to you. The cost of returning a damaged, faulty or incorrect good to Park Lane Memorabilia will be refunded. In cases where the cost of returning the item seems excessive, please contact Park Lane Memorabilia to discuss the cost. The cost of returning the goods may be withheld if deemed to be excessive.